FAQ

Frequently asked questions

How long does delivery take?
Most orders ship from our US warehouses within 24 hours and arrive in 2–5 business days. A tracking link is emailed the moment your order is on its way.

Is shipping free?
Shipping is free on all orders over €75. Under €75, a flat rate is calculated at checkout.

What is your returns policy?
We offer easy 30-day returns on unworn items with tags attached. See our Returns page for the simple step-by-step.

How do I choose my size?
Each product page includes a detailed size guide and fit notes. When in doubt, our team is happy to advise — just contact us.

Which payment methods do you accept?
Visa, Mastercard, Amex, PayPal, Klarna, and Apple/Google Pay — all through a secure, encrypted checkout.

How can I reach you?
Email us any time via our Contact page; we reply within 24 hours.